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Why
Mystic-Plus? |
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Since
Mystic-Plus Solutions offers
complete computing solutions ranging
from web hosting, website designing,
offshore outsourcing, graphics
designing, web development, website
maintenance to internet marketing,
most of the clients prefer to be
associated with Mystic-Plus
Solutions. It is more
service-oriented unlike other
commercial companies. Its unique
credibility, affordable service
charge, high quality services and
reliability make it stand out from
other software companies. |
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What
are the services of Mystic? |
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Mystic-Plus Solutions provides
reasonable web hosting services on
Linux platform. Its other services
also cover graphic designs for
corporate identity, Multimedia
CD-ROMs, Corporate Presentations,
Interactive Brochures, Logo Design,
Banner Design, Flash Animation and
Pre-Press Work / Layout. The company
also extends e-commerce sites
solution, offshore outsourcing
services and Internet marketing
services. |
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I’m
not sure what to get. Can you recommend me a
hosting package? |
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Our
hosting package gives you four
hosting plans. First gives you 5 MB
web hosting space charging you with
US $ 15.00, 2nd 10MB for US $ 25.00,
3rd 20MB for US $ 45.00 and finally
4th 50 MB for US $65.00. We advise
to make use of our hosting plans
depending upon your hosting needs. |
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How
long will it take to have my account set up? |
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Accounts are usually
setup instantly. |
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What
methods of payments do you accept? |
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We currently accept
MasterCard, Visa, Discover, and
American Express. We also accept
checks and PayPal on hosting. We
will setup your hosting account(s)
once your check clears. |
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What
name will have my web site? |
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We can
provide you with any name that have
not already been chosen and used.
You can also send us the required
name for the domain according to
your choice. Domains are Internet
names and sub domains. Domains (2nd
level domains) are the names like “Mystic.com”,
“MySite.net”, “BestWeb.org” … Sub
domains (3rd level domains) are the
“Children” of Domains. (Ex:
MySite.Mystic-plus.com,
Support.MyWeb.net …). We can provide
with one free sub domain of
Mystic-plus.com (Ex: MySite.Mystic-plus.com).
See our Knowledge Base for
instruction on how to get domain
name. You can also bind several
Domains to your site (Ex: MySite.com,
MySite.net, MySite.org, My-Site.com).
But all of them have to be bought
separately. |
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Do you
sell Domains? |
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Yes. The most
popular domain name extensions
(.com, .net, .org, .bz, .np, .cc)
24-hour toll-free customer support.
Domain name registration terms from
1-5 years according to purchase.
Domain forwarding so you can point
to an existing site.
Domain locking helps prevent
unauthorized transfers.
Private Domain Registration helps
protect you from spam by blocking
your contact information from the
public.
Manage all your domains from a
single account.
Forward your domain names to any Web
site.
Create multiple sub domains and much
more. |
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What kind of domain registration services
can I expect from Mystic-Plus? |
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We provide you with
following domain services: The most
popular domain name extensions
(.com, .net, .org, .bz, .np, .cc)
- 24-hour free customer
support.
- Domain name registration
terms from 1-5 years according
to purchase.
- Domain forwarding so you can
point to an existing site.
- Domain locking helps prevent
unauthorized transfers.
- Private Domain Registration
helps protect you from spam by
blocking your contact
information from the public.
- Manage all your domains from
a single account.
- Forward your domain names to
any Web site.
- Create multiple sub domains
and much more.
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Do I
have to have a domain name in order to sign
up? |
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No. It is not
necessary. Just provide your desired
domain name so that we can register
your the Domain. |
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What
databases do you support? |
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We support MySQL,
PostgreSQL for selected hosting
packages. |
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What
are the limitations for your email service? |
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We do not allow
SPAM/Unsolicited emails and we do
not allow Bulk emails. Emails are
limited to 500 per 24 hours period
otherwise it is considered bulk
email. |
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How
can you offer so much web space and
bandwidth at your low prices? |
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We have found that
majorities of people are not going
to need a great deal of storage or
bandwidth. Research shows the
average web site is only 25MB. It
all works out in the end, the people
with small websites are not over
charged and the people with large
websites get a great deal for their
money. Both see the benefits of
using our services. |
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Will I
get a refund if I don’t like the service? |
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Yes. You have full
30 days to evaluate the service and
cancel it (with complete refund) in
case you don’t like it. |
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How
can I upload content of my new web site? |
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After creation of
the website you will be given an FTP
address. You will be able to upload
the content using any of the
available FTP clients (including
Internet Explorer). As a host name
you can use any of domain names of
your website. Or if you’ve just
created the site host’s IP address. |
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How do
I FTP to my site with Internet Explorer? |
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Type “ftp://Your
Domain name” or “ftp://IP Address Of
The Host” in the address bar of
Internet Explorer (ex: ftp://mysite.com
or ftp://IP address). Use your
username and password when prompted.
Navigate to the one of your sites’
directories. “Drag and drop” or
“copy and paste” web content.
DO NOT upload files into your root
directory. |
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I
receive an error when trying to FTP to my
site? |
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- You have to use exactly the
same password and user name as
for login.
- If you have a firewall then
try to disable it during upload
or use your FTP client in
passive mode. If you use
Internet Explorer – go to Tools
-> Internet Options -> Advanced
and make sure that “Use Passive
FTP” is checked.
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The entire web hosting plans I see offer a
certain amount of data transfer or
bandwidth. What is data transfer? |
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Data transfer,
sometimes called "bandwidth", refers
to the amount of data that is used
when visitors view your website.
When visitors browse your website,
they are technically requesting and
retrieving files from the server. If
you have a web page that consists of
an HTML file and an image file that
are 10kb each, then the amount of
data transfer that is used when a
single visitor views that web page
is 20kb. Both your website and FTP
data transfer are measured. |
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How to
get technical support? |
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For technical
assistance we recommend you to
contact us at info@mystic-plus.com.
Whatever technical support or
solutions you are seeking for shall
be addressed or forwarded to you a
soon as possible. |
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Can I
host adult content on your server? |
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What
if I forgot my password? |
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If you have
forgotten your main account
password, we can re-send you the
password. However, for the
protection of our customers we
require you to send request from the
email address where you initially
ordered the account AND
administrator email address of your
domain name. With this information
we will gladly release or change
your hosting account password. |
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Do you
provide web design service? |
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Yes, we do. Visit
our web site for more information
about our web design service. |
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Mail
bounced back with the error message “The
following addresses had permanent fatal
errors”? |
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If you get the above
error message problem is with the
e-mail id you are trying to send to.
This we will be able to explain in
detail on seeing the header part of
the bounced mail. Kindly send the
header part of the bounced mail to
our Webmaster. |
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Mails
bounced back with the error message as
“Reverse IP lookup failed”? |
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This check is always
there. You will have to work with
your ISP to have reverse lookup for
your IP. If you cannot resolve with
your ISP, then we can configure our
server to accept mails from this IP
address if it is a static one. |
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What
exactly is "link popularity" and why is it
so important? |
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Link popularity
(also known as reciprocal linking)
is when other sites have created
links back to your site. Link
popularity is not only essential in
driving traffic to your site, but is
one of the main elements that Google
uses in determining the value of
your site. Link popularity works on
the assumption that if other sites
have links to your pages, then it
follows that the search engines
consider your site to be important.
A search engine, particularly
Google, will give your site a high
Page Rank (PR) based on the quality
of links reciprocating to your site.
The more popular the site that links
to you, the higher the ranking you
achieve with the search engines. If
a site that has a high Page Rank
(PR) links to you, the search engine
perceives that your site must also
be popular. Thus, it is more
important that the links come from
quality sites than the quantity of
links to your site. The ideal
situation is to have a high quantity
of quality sites linking to your
site. |
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How
exactly does your link popularity service
work? |
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Our service is to
seek out sites in your market niche
online that are highly relevant to
your target audience and have
excellent link potential, then
contact and request links from each
of them individually. This is a
tedious, time-consuming process,
which must be done by hand, one at a
time. The initial link partner
identification process will take
20-30 business days, during which
time we look for the best link
partners for your business. |
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How do
I know other sites are linking back to me? |
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With Links Manager,
it's easy. You will always be able
to see who is reciprocating back to
you. |
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How
long will it take you to complete my link
popularity campaign? |
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We will require up
to 30 business days to complete your
campaign from the date it is
scheduled. After the 30 business
days, we require up to 5 months to
guarantee your reciprocal links. |
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Is it
important to host a reciprocal link page on
my site? |
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Yes. Most sites
expect you to offer a reciprocal
link in return. Your links page must
link from a primary page on your
site. This is usually the home page
or index page. Your link partners
will be expecting this as a
requirement. |
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